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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Williamson

July 10, 2025

5  out of  5
rating by Denise Williamson
"Always so professional and able to.help. And really appreciate that when I call I get a real person. No Robot. Thanks for caring about your clients."
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James Flow

July 10, 2025

5  out of  5
rating by James Flow
"Andrew Parker’s State Farm Agency has been trying to get me to switch for over two years. After another year of insurance premiums going up an ungodly amount, it was time to look elsewhere. I called them up and talked to Josh. Josh went out of his way for me, got me the quotes I needed and I found not only did they beat my old insurance company on the premiums, but it was not a few dollars, but a couple hundred dollars. The customer service was extraordinary. Thank you to Matt for calling me in to explain everything about my policies in ways I can understand. I look forward to working with these folks for years to come. Adding to my review: The Customer Service here is Excellent!!! Anytime I’ve had a question they have answered it quickly. I just had a change to my policy with trading vehicles and it went seamlessly with them. Thank you for the outstanding service!!!!"
We responded:
"Hey James! Thank you so much for your review! We are so happy that we finally earned your business, provided great coverage, put $ back into your pocket, and already got your New Customer Enrollment completed! We look forward to serving you for those years to come! "
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Brendan Bounds

July 9, 2025

5  out of  5
rating by Brendan Bounds
"Hydia did a great job with all my questions! Definitely recommend!"
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Ashleigh Fields

June 30, 2025

5  out of  5
rating by Ashleigh Fields
"Rachel has been amazing to work with! Always friendly, efficient and great rates!"
We responded:
"Hey Ashleigh! Thanks so much for your 5 STAR REVIEW! We are so happy you enjoyed your experience and we are looking forward to serving you! "
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Eric McCalla

June 9, 2025

5  out of  5
rating by Eric McCalla
"Kelly was extremely helpful and answered my call, ran several scenarios with me, and then made my change all while answering my questions in a matter of minutes. Extremely happy with the pricing and support I have received so far"
We responded:
"Thank you, Eric! We’re happy to hear about your positive experience with us. We truly appreciate your support. We look forward to serving you for many years to come!"
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John Pantera

June 6, 2025

5  out of  5
rating by John Pantera
"As a retired insurance agent moving to Missouri, I was extremely impressed by the professionalism of Mindy Williams, the agencies account manager. She was thorough in here explanation of coverages and even helped us get our cars registered in the state with written instructions."
We responded:
"John, we are so glad Mindy was able to help explain things and help you with any questions you had! We appreciate you taking the time to leave us a review! "
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Dawn Wenthe

June 5, 2025

5  out of  5
rating by Dawn Wenthe
"Andrew Parker team at State Farm has always been a professional and attentive team to my insurance needs. I have car, emergency roadside and renters insurance with them. They helped me with a towing reimbursement and sent me out a check same day. They kept me informed and has been a real pleasure to know they have been there Everytime I've needed them in last 7 years with them. Great car insurance rates on my Dodge Challenger."
We responded:
"Hi Dawn! Thank you so much for your kind words! We strive to provide great customer service every day! We have loved serving you for the past 7 years and continue to serve you in the years to come! "
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Caleb Steinc

May 20, 2025

5  out of  5
rating by Caleb Steinc
"Thank you Matt for letting me come in to talk about my policies! You were very professional and I appreciate your care for me as your customer. Caleb Steinc"
We responded:
"Thank you, Caleb, for your 5-star review! We appreciate your business! "
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Brittany Davis

May 8, 2025

5  out of  5
rating by Brittany Davis
"Great communication great people very nice experiences every time"
We responded:
"Thank you, Brittany, for your 5 Star review! We love hearing about our customers experiences with our office! "
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Dustin Davis

May 8, 2025

5  out of  5
rating by Dustin Davis
"Shout out to Matt and Andrew at State Farm in Joplin Mo... Stand up guys in a not so honest world today ! Went above and beyond to help me and my son get covered and taken care of ! BEST INSURANCE COMPANY IN THE BUIS .....Super professional and make adding and changing policies a breeze...."
We responded:
"Thank you for your kind words, Dustin!"
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DeVonna Norfleet

May 8, 2025

5  out of  5
rating by DeVonna Norfleet
"Matt was AWESOME!!! He was prepared to answer any an all my question, he explained all the details within my policy. I'm so happy to be back with a honest and professional company!!!!!"
We responded:
"DeVonna, thank you so much for your response! We are so glad Matt was able to take care of all your insurance questions you had! "
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Lauren Smith

April 25, 2025

5  out of  5
rating by Lauren Smith
"Matt with State farm is the way to go for all your insurance needs! 5 STARS!!!"
We responded:
"Lauren, you are a valued customer, and we appreciate your review! "
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Brittany Comer

April 22, 2025

5  out of  5
rating by Brittany Comer
"Very helpful n caring!!!!!"
We responded:
"Hey Brittany! We are so glad we were able to help with any needs or questions you may have had! We look forward to serving you in the years to come! "
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A H

April 15, 2025

5  out of  5
rating by A H
"Knowledgeable and helpful"
We responded:
"Thank you for your feedback! We are so glad we were able to help answer any questions you may have had! "
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Kimberly Clark

April 11, 2025

5  out of  5
rating by Kimberly Clark
"They were all wonderful!! Specially Matt the one that went over everything with me!! I had to switch with them!! It was GREAT"
We responded:
"Thank you for your kind words! We are so glad Matt was able to help go over everything with you! We appreciate you!"
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Christine Messner

April 7, 2025

5  out of  5
rating by Christine Messner
"Andrew Parker’s office has excellent customer service! It feels like they truly care for their customers! I highly recommend them!!"
We responded:
"Thanks for your feedback, Christine! "
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Jacob Pitts

April 2, 2025

5  out of  5
rating by Jacob Pitts
"Kelly was super helpful with explaining my policy changes and helping me make changes!! Excellent customer service!! People like her is why I have continued to do business with State Farm!! Thank you again Kelly!!!"
We responded:
"Jacob, thanks for your review and kind comments! We appreciate your business and having you as a customer. Looking forward to providing excellent customer service for years to come! Thank you! "
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Phillip Willis

April 1, 2025

5  out of  5
rating by Phillip Willis
"Mindy Williams!!! I just want to say you are absolutely one of the best people I have ever dealt with and I really think you are in the best position to help people!! I appreciate you always helping me and my family!! As Always you are the best!!!"
We responded:
"Thanks for your 5 Star Review and kind words, Phillip! We are so happy to hear about your great experiences! Looking forward to serving your family and you for years to come! "
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Melissa Girton

March 30, 2025

5  out of  5
rating by Melissa Girton
"Great staff with exceptional customer service! Huge shout out to Kelly and Matt! Kelly was extremely helpful and courteous answering billing questions. Matt was very knowledgeable and thorough in reviewing our existing policies. I highly recommend State Farm and this agent office. I encourage anyone with insurance needs to reach out to this amazing group of people."
We responded:
"Hi Melissa! Thanks so much for your Google Review and kind words! We appreciate your business and having you as a customer! "
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Jonathan McDaniel

March 28, 2025

5  out of  5
rating by Jonathan McDaniel
"Hunter was super helpful in making sure we understood our policies and was very friendly."
We responded:
"Thank you for your 5 Star Review! We appreciate you! "
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Ashley Spurgeon

March 27, 2025

5  out of  5
rating by Ashley Spurgeon
"They do amazing work and they are the nicest people ever"
We responded:
"Thanks so much for your review, Ashley! We are so excited to have you at our office and with State Farm! "
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lil GameTime

March 25, 2025

5  out of  5
rating by lil GameTime
"Not only the most affordable home/auto insurance that I have found but also very very personable. I have not had to file a claim with State Farm yet but I do have confidence that if that time ever comes, they will take good care of me!"
We responded:
"Thank you for your review and comments! We are so glad that you're happy with the customer service you've been given thus far and if/when that claim comes, we will continue to serve you then too! Thank you! "
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Dorothy Joe B

March 24, 2025

5  out of  5
rating by Dorothy Joe B
"Like a good Neighbor State Farm in Joplin Mo agent Andrew Parker’s office is always there! They are all so very down to earth and one big great team."
We responded:
"Hi Dorothy! Thanks so much for your review and kind words! We love being your good neighbor! "
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Kathy Huffaker

March 24, 2025

5  out of  5
rating by Kathy Huffaker
"The staff are very helpful whether on the phone or in the office. They even went so far as assisting me in setting up all of my drive safe needs as I sat in their office confused about all the technology. 😊"
We responded:
"Kathy, thanks for your 5 Star Review and kind note! We are so glad we were able to help you get everything set up and ready to rock! We value you! "
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Jennifer Davis

March 22, 2025

5  out of  5
rating by Jennifer Davis
"Mindy our Insurance Account Manager was an absolute BLESSING!! I explained to her exactly what I needed and she delivered. She walked me through what she could provide. She answered all of my questions and eased my mind. Mindy knows what she is doing and does it very well. Her professionalism is unmatched. She was eager to speak with me about my options and explained what the differences were. She treated me with respect. She made me feel important. I didn't feel like a number to her. I didn't feel as if all she was worried about was a sale to meet some quota. If you're asking me about the quality of service that Mrs. Mindy Williams provided, I would say it was top notch. 100% would recommend Mindy Williams as your Insurance Account Manager and State Farm as your Insurance provider."
We responded:
"Jennifer, thank you for your 5 Star Review and nice note! We are so glad that you had a great experience with us and we look forward to serving you! "